Advice and Guidance

Dignity at the worst time

While death is a subject that makes most of us feel uncomfortable, sadly many of us deal with it regularly due to the nature of our work. If this is you, you’ll understand the importance of dignity. Dignity for both the patient and their family. You will be worrying about the patients around them too. Going through their own battles, and worrying about their own health matters. How will the sight of their shrouded room mate make them feel should they be transported without discretion. The solution is the XCcube®

What is the XCcube®?

This was our reason for developing the XCcube®. Compact, light weight, and discreetly packaged, it is easy to transport from department to department, room to room. It is quick and simple to construct and requires no significant training. It is expandable in three directions, so suitable for any size bed, from paediatric to bariatric. Simply put – a complete solution.

The XCcube®’s telescopic lightweight aluminium frame is easily built over the deceased, and then covered using its elasticated sheet. The patient can then be transported to the mortuary without a manual transfer onto a concealment trolley. Handling and risk of marking are reduced. While the patient is transported easily and with dignity.

We feel the XCcube® is a vital piece of equipment for any hospital or hospice – it is certainly how we would want our loved ones to be treated. If you don’t have one and would like to know more, do get in touch.

We also have more information on the XCcube®, including a video of how it easily constructs here…

XCcube® is easily transported from room to room
Easy to transport from room to room
 

“Absolutely revolutionary in all ways – light and easy to use making the task of moving a deceased patient discreet and reducing the potential for musculoskeletal injuries.”

“New and improved practices – it is a new way of working, but it is a better way.”

“Respect, dignity, and care to the deceased and their families – greater dignity and respect afforded to bariatric deceased”

“Solution to our problem – this is a solution to the problem we have been facing for the last 10 years.”

“Simple and effective – I am pleased someone has come up with a simple and effective solution.”

“Something our trust needs – I think it’s a great product we could use throughout the hospital.”

 

XCcube® fibreglass frame quickly covered with included elasticated sheet
Easy to construct, and quick to cover

FAQs

  1. Simply click here: “Register Account”
  2. Choose either Hospital Professional or Community Professional Account
  3. Select the sector or product of interest which is most relevant to you
  4. Fill in your organisations details as clearly as possible
  5. Provide your works email address
  6. Congratulations, you can now quote and see your special pricing
  1. Simply click here: “Register Account”
  2. Select your Sector – “B2B/Trade"
  3. Fill in all your Company Details and click Submit
  4. You will be given ability to ask for a “Quote” whilst we validate your account, but you will not see B2B/Trade/Export pricing until we have verified you. This should take no longer than 1 working day.
  5. Congratulations, you will now be able to quote and see your B2B/Trade/Export Pricing when logged in .

There are two ways to buy online:

  1. Buy online instantly:
    • Create your account
    • Add products to your basket
    • Checkout
    • Buy online
  2. Submit a quote:
    • Create your account
    • Add products to your quote
    • Input your details and submit
    • We will then validate your quote based on your volume
    • Once validated (max. 2 working days), you will receive an email
    • Simply click the link and then either Buy Online or send the quote to your procurement department.

According to the Government website, VAT relief is eligible for individuals who fall into the following criteria:

“If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use. Also, you will not be charged VAT on:

  • The installation and any extra work needed as part of this
  • Repairs or maintenance
  • Spare parts or accessories”

If you fall into either of the above criteria’s, you are entitled to VAT Exemption for relevant products.

Due to the nature of our products, we do not offer ‘Home Assessments’ to the public, or as an aid for independent Occupational Therapists.

However, our trained customer service team can be called to offer as much advice on products during our opening hours.

Monday Thursday: 8:30am–5pm (GMT)
Friday: 8:30am–4pm (GMT)

Additionally, if you and your Team would like a training session or would like to invite us to your ERG/AGM, we will be happy to visit. Please click here to select dates.

If you have a product provided by an OT or other third party organisation, please speak directly with them regarding what to do with used goods. They may request that you return or dispose of them.

If you received the goods directly from Hospital Direct, please be aware that we cannot accept returns outside of our returns policy. Due to infection control, anything outside of manufacturing error, returned goods will not be accepted and immediately disposed of.

  1. Log into your account and go to Dashboard
  2. Select Orders and Quotes
  3. Select “Returns”
  4. Tick the item/s you would like to return, and click “Returns”
  5. Follow the simple form process and click submit.
  6. Send Order back to us at the following address:
    • Hospital Direct,
      Units 3 and 4
      The Green,
      Clun,
      Shropshire,
      SY7 8LG
  7. Make sure you include:
    • Your Order Number
    • And a copy of the Returns form if possible.

Returns can be requested through the My Account section of the website.

  • Company Registration Number:
    • 03902966
  • VAT Number:
    • 752 782 312
  • Registered Address:
    • Hospital Direct (Marketing) Ltd
      Units 3 and 4
      The Green
      Clun
      Shropshire
      SY7 8LG

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