Privacy Policy

At Hospital Direct Marketing Ltd, we recognise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.

Our Privacy Commitment

At Hospital Direct Marketing Ltd. We are committed to safeguarding your privacy. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the GDPR 2018 Legislation and other applicable laws. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

GDPR & Consent

Your use of the Hospital Direct Marketing Ltd websites, and any disclosure of personal information via the websites signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. You will be required to click a button that signifies your understanding of this policy and your consent for us to hold your data for the reasons laid out in this Privacy Policy.

Information About You

If you sign up for the email correspondence, we keep your name and email address on record to be used solely for this purpose alone.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had.

When you become a client of ours we will keep a record of their business contact information, including email, telephone number and correspondence address so that correspond with you throughout the duration of our working relationship. Once our contract with you is over then we will destroy any sensitive data we hold on you. We will keep names and email addresses on file, however, should you wish to contact us again in the future.

If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us in accordance with the information provided at ‘further information’ below.

How we use your Personal Data

All the information we collect via the website or through correspondence (including telephone calls) with you is used to operate and improve the service we offer here at Hospital Direct Marketing Ltd. We are committed to using your personal information only for:

  1. Technical administration of our website.
    2. Providing you with information about the services we offer.
    3. Letting you know about offers and news from Hospital Direct Marketing Ltd.
    4. To verify details of your payment method or credit card account.

Data over the Internet

The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at www.hospitaldirect.co.uk, you’re agreeing and authorising us to process data in this way.

How we Protect Information

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.

Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive translations such as payments.

We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers.

Only employees and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information not caused by our negligence.

How You Can Help Us Protect Your Information

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Further Information

If you have questions about your personal data or our privacy policy, please contact us at or phone us on +44 (0)1588 640144 To see all the information we have about you, and to correct any inaccuracies, please write to us at: Units 2, 3 & 4, The Green Industrial Estate Clun Craven Arms Shropshire SY7 8LG

How to Unsubscribe

If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please email us at [email protected] and we will change your preferences immediately.